1. General
These booking conditions apply to all reservations and agreements between Shepherd Hutten Hunsel (hereinafter: we or us) and the guest (hereinafter: you).
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By making a reservation via our website or by email, you agree to these conditions.
2. Reserving and confirming
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Reservations can be made via our website or by email.
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A reservation is binding as soon as you have received written or digital confirmation from us.
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Please check the confirmation carefully; any inaccuracies must be reported within 24 hours.
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We reserve the right to refuse reservations without giving reasons, for example in cases of force majeure or incorrect information.
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3. Payment
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When making a reservation, we require a deposit of 30% of the total amount.
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The remaining amount must be paid no later than 14 days before arrival.
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For reservations made within 14 days of arrival, the full amount must be paid immediately.
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Payment can be made via iDEAL, bank transfer, or a recognized online payment platform.
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4. Cancellation by the guest
In case of cancellation by the guest, the following conditions apply:
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More than 30 days before arrival: 100% refund of the amount paid minus €25 administration costs.
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Between 14 and 30 days before arrival: 50% of the total amount due.
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Within 14 days before arrival or in case of no-show: 100% of the total amount due.
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We recommend taking out cancellation insurance.
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5. Cancellation by Shepherd Hutten Hunsel
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In case of force majeure (such as natural disasters, technical malfunctions, illness, or government measures), we reserve the right to cancel the reservation.
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You will then receive a full refund of any amounts already paid.
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Further liability is excluded.
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6. Stay and house rules
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Check-in: from 3:00 p.m.
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Check-out: no later than 11:00 a.m.
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Our cabins are suitable for up to 2 people (unless otherwise stated).
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Pets are not allowed.
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Smoking and open fires are not allowed in or near the cabins.
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Please be respectful of nature, silence, and fellow guests.
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7. Liability
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We are not liable for loss, damage, or theft of personal property.
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Use of the accommodation, facilities, and surrounding grounds is at your own risk.
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Any damage to the accommodation, furnishings, or grounds caused by you or your fellow guests will be charged.
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8. Complaints and disputes
We do everything we can to make your stay pleasant. If you have a complaint, please report it as soon as possible during your stay so that we can work together to find a solution.
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All agreements are governed by Dutch law.
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9. Privacy
When you make a reservation, your personal data will only be used to process your booking and we comply with the requirements of the GDPR (General Data Protection Regulation, see also here).
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Contact
Shepherd Hutten Hunsel
Location: Jaspershof, Schansstraat 1a
6013 RB Hunsel, Netherlands
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